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About Overview

The Right Resources for the Right Opportunity
You need a solution that covers your entire range of opportunities, from $100 micro-contracts to possibly multi-million dollar transactions. Traditional outsourcing companies have a “One size fits all approach”, often driving them to cherry pick the segments where their one approach is profitable (for them). Encover is the only provider that can cover the entire breadth of your opportunity range leveraging optimal closing tactics for each segment.

No Handcuffs
Where traditional outsourcing companies take over your business and, over time, reduce your ability to manage the process yourself, we believe in enabling you for the long run by involving your teams in the sales process, applying our technology where we know it will benefit you and providing you with cost-effective transition options if and when you decide to manage the business in-house.

Channel & Customer Choice
Encover provides resellers and manufacturers with maximum flexibility in determining how to manage service contract sales. Our unique process, integrated with marketing and sales services, gives resellers the control they want over customer engagements while ensuring coverage of all potential service contract opportunities for manufacturers. Endcustomers interact through their channel of choice.

Proven technology, battle-tested by thousands of resellers and customers globally.
Encover’s technology has been built from the ground up to support the service sales process. It was architected and designed by the people who initially architected Cisco’s Service Contract Management platform and by experienced executives from Oracle, Siebel and Clarify who were frustrated with the limited solutions delivered by those companies. Encover’s platform is the only proven platform in the industry, in use for the past 5 years, with over 5,000 resellers and thousands of customers managing their service quotes online daily.

Collaborative Data Enhancement
Unfortunately, there are no miraculous solutions to sales-quality data. While traditional data cleansing and matching techniques have benefits, truly actionable end-customer contact information is only available through your resellers and they consider it their "crown jewels". Encover’s unique collaboration platform allows you to gradually build trust with your channel through incremental sales. Your data gets better in the process.







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