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SonicWALL
SonicWALL uses Encover's technology to increase renewal rates by 30%

IT Channel Planet
Subscription Renewal Plan Resonates With Channel

SSPA News
SSPA Feature: Selling Service Contracts thru the Channel

Encover Customers SonicWALL and Cisco Named #1 and #2 for Channel Loyalty
var Business
Oct, 2006

Cisco Adds New Program to Tap SMB Revenue
CRN
Oct 16, 2006
Cisco Systems earlier this month launched a new program that could help channel partners easily capture SMB services revenue they aren't even chasing today.

Cisco Simplifies Service Contract Renewals for Small Business Customers
Oct 4, 2006
Cisco Systems has rolled out a new program designed to aid partners in earning annuity-based revenue through service renewals.

Cisco launches new services renewal program in U.S.;
to roll out program globally in next year
Sep 27, 2006
Cisco Systems has rolled out a new program designed to aid partners in earning annuity-based revenue through service renewals.

Doll backs Encover with $11M
May 13, 2004
Post-technology-bubble startup Encover Inc. has raised a key second round of venture capital at an increased valuation because of its very post- bubble product and service: technology outsourcing.

Service-Contract Tech Firm Encover Raises $11M In Second Round
May 14, 2004
Encover, which provides technology to help companies manage their service contracts, has secured $11 million in an oversubscribed Series C round, the company's second round of institutional financing.

Money, Money Everywhere...The Quest for High-Quality Revenue
S-Business
March-April issue 2004
High-margin revenue opportunity is sitting right underneath you; service contract management and channel enablement can help you tap into it.

Predicting Software Success
November 18, 2003
Encover solution "destined for greatness" according to this expert software analyst

Encover uncovers service contract revenues for resellers
November 9, 2003
For channel partners who have been feeling the pain of not turning a profit on product sales, and for whom the days of high margins are just another painful memory, Encover is offering some much needed relief in the form of service contract revenues.

Breaking the Code: Maximizing Services Sales Through the Channel
ITMSA EZINE
October, 2003
Industry analysts suggest that 50% or more of the potential revenue from service contracts is left on the table through inefficient processes. A key reason is that the resellers' cost of sales for such contracts discourages them from pursuing any but the largest contracts.

Don't Ignore the Low-Hanging Fruit
A respected service business expert explains how some sales people are able to do over $8 million in sales by automating their service renewals process. Al Hahn explains why professional services are important, but why it's easier, more profitable and success is more predictable to drive revenues via a focused effort on increasing maintenance service revenue.

Distributors Are Missing Out
IBM solution providers decide they can no longer afford to leave service revenue on the table. The article explains the challenges the channel faces in renewing maintenance service contracts and what IBM has done to engage the channel in driving service revenue. Also, the author discusses some of the initiatives IBM partners are beginning to roll out to maximize their maintenance service revenue.

Seven Easy Steps to Increase Service Revenue
Want to increase revenue without acquiring new customers? Krishnan explains why the service group should view themselves not just as a cost center, but as a valuable contributor to the top line. He argues that service sales requires processes and systems that are different from those used for product sales and provides a clear rationale for leveraging your existing channels to maximize service revenue.