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ENCOVER NAMES J.B. HENRIKSEN AS CHIEF FINANCIAL OFFICER

Executive with deep accounting, finance, and M&A expertise to help drive company's next major phase of growth

MOUNTAIN VIEW, Calif., (November 20, 2006)—Encover®, Inc., a leading provider of solutions for enabling manufacturers and their channel partners to maximize revenues from service contracts, today announced the appointment of J.B. Henriksen as chief financial officer. In his new role, Henriksen is responsible for all finance, accounting and administrative operations at Encover.

Henriksen brings over 20 years of experience to Encover. He has served as CFO at a variety of companies where he designed and implemented the companies' accounting, human resource, and information technology departments, drove major process improvements, and led M&A activities. Most recently, Henriksen was principal of Mavericx, where he provided strategic and financial consulting and served as interim CFO to fast growth companies. Earlier, he served as CFO at Vermax, Inc., and Cannon Industries, and as vice president of finance at NextPage, Inc. and Campus Pipeline. Henriksen began his career at Deloitte & Touche, where he earned his CPA, and he holds a BS in accounting from the University of Utah.

"J.B.'s depth of accounting, finance, and M&A expertise, as well as his extensive experience with rapidly growing companies, will be a tremendous asset to Encover," said Chip Overstreet, CEO of Encover. "I'm looking forward to working with J.B. as we drive the company's next major phase of growth."

"I'm excited about joining Encover, given the company's blue chip customers, rapid expansion, differentiated offerings, and terrific employees," said J.B. Henriksen, CFO for Encover. "The company has a great opportunity to become the leading provider of solutions enabling manufacturers to maximize sales of service contracts through their channel partners."

About Encover, Inc.
Encover is a market leader in helping manufacturers and their channel partners manage, market and sell service contracts. The Encover ChESS (Channel-Enabled Self Service) solution is comprised of dedicated sales professionals, multi-channel marketing programs, robust multi-channel software, and a suite of best practices that are proven to significantly increase service sales and maximize service contract revenue. Encover drives top line service revenues and bottom line results for companies including Cisco, Kodak, SonicWALL and Xerox, resulting in millions of dollars of incremental services revenue. For more information on Encover, visit www.encover.com or call 650-417-9000.

Encover is a registered trademark of Encover, Inc. All other products or company names mentioned are used for identification purposes only, and may be trademarks of their respective owners.

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Encover Media Contacts:
Michael Londgren
Encover, Inc.
mlondgren@encover.com
650.417.9044