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Technology-Enabled Services Leader Encover, Inc. Named to 2004 AlwaysOn(TM) List Of Top 100 Private Companies

Recent Customer Successes Catapult Encover Onto Second Annual Exclusive List of Entrepreneurial Companies

Mountain View, Calif., July 13, 2004: Encover (TM), Inc., the leading provider of technology-enabled services for marketing, selling and managing service contracts, today announced its selection to the AlwaysOn (AO) Top 100 Private Companies list. Encover was selected from a list of over 700 companies based on its significant market traction in revenue and customer growth.

"Encover is proud to be recognized on the AlwaysOn Top 100 Private Companies list," said Chip Overstreet, president and CEO of Encover. "Our success is tied directly to the success of our customers, who are capturing millions of dollars in new services revenue through our technology- enabled services offerings. This high margin revenue translates directly into increased earnings per share, and it helps drive customer and partner satisfaction for manufacturers. We appreciate the recognition of AlwaysOn."

Recent milestones for Encover include: delivery of Encover's next generation technology-enabled services; securing $11 million in funding from DCM-Doll Capital Management and Sigma Partners; and achieving key customer and partner momentum with top tier clients "including Cisco, Diebold, Kodak and SonicWALL". Encover was also recently showcased as a Spotlight Company at the annual TieCon conference for entrepreneurship.

About the Award

AlwaysOn, an open source media company focused on technology and business innovation, and KPMG's emerging business practice, KPMG 1Start, compiled the second-annual AO100 list. The two groups surveyed more than 1,000 venture investors, investment bankers, top entrepreneurs and executives, who nominated more than 700 companies to determine the AO100 winners. The full list can be found at www.alwayson-network.com.

"Private company innovation is incredibly strong and continues to flourish. Over 50 of last year's AO100 companies returned to this year's list and 50 new companies have been selected that are well positioned to significantly contribute to the second-generation of the Internet," notes Tony Perkins, AlwaysOn founder.

About Encover, Inc.

With over $500 million in service contracts currently under management, Encover is the market leader in managing, marketing and selling service contracts on behalf of high technology manufacturers and their channel partners. The Encover solution is comprised of dedicated service sales professionals, multi-channel marketing programs, robust multi-channel software, and a suite of best practices that are proven to transform service sales and maximize service contract revenue. The company has top tier clients "including Cisco, Diebold, Kodak and SonicWALL". For more information on Encover, visit www.encover.com, or call 650-903-8700.

About AlwaysOn

AlwaysOn (AO) is an "open source media company" dedicated to connecting global leaders and technology industry insiders whose ideas and innovations are shaping the always-on world.

Founded in January of 2003, AO is the first and only media brand to combine participatory journalism (blogging), with a powerful social network-the AO Zaibatsu. AO believes that individuals and businesses will increasingly use interactive media applications to "step over the head of the media" and communicate directly to customers, suppliers and employees.

AlwaysOn, LLC, is a privately held and virtually headquartered company born out of the heart of Silicon Valley.


Encover Media Contacts:

Andrew Hoerner
Encover, Inc.
andrew@encover.com
650.903.8736

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