Encover ChESS

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ChESS—Channel-Enabled Service Sales for High Technology Manufacturers and Software Companies selling through channels.

You have been trying to sell service contracts, license renewals and other recurring services through your distribution channel. You're not getting the results you need, because:

You have poor installed base information.
The process for selling services is cumbersome and not supported in your CRM/PRM systems. Your IT department has different priorities.
Your partners are scattered, dealing with 20 different manufacturers.
The margin your partners make often doesn't justify the administrative effort involved with preparing service quotes, let alone selling them.
You've tried a direct approach or outsourcing and the only result is channel conflict and distrust.
Lots of services revenue left on the table.

Encover ChESS addresses these challenges:

Better data—ChESS enhances your data through best-of-breed cleansing algorithms and collaboration with partners and end-customers.
Simplified process—A web portal provides partners with timely and valid service quotes. They are able to perform what-if analyses on coverage offerings and leverage co-branded marketing and e-Commerce portals, removing all administrative tasks from the sales process.
Partner choice—Your partners are in control of the process while closed-loop tracking provides assurance to you as a manufacturer that all opportunities are covered.
Easy adoption—ChESS is already used daily by over 5,000 IT resellers and distributors worldwide when they sell service contracts for Encover's major high-tech manufacturer clients.
Pro-active pipeline management—We follow up with your partners to ensure the sale gets closed. When partners empower us, we sell the service to the end-customer on their behalf.
Recurring revenue for both you and the partner—As attainment rates grow, you both build a stable, predictable flow of recurring revenues.

NEXT STEPS
Contact Us to learn about our ChESS solution