Encover ChESS MV

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ChESS MV—Channel Enabled Service Sales—Multi-vendor for distributors, DMRs or resellers.

As a distributor, DMR or reseller with a line card representing tens of vendors, you want to grow sales of recurring service revenues and subscriptions, but you face a number of challenges:

Every manufacturer uses different tools and processes for selling service contracts and subscriptions and the renewal information they provide to you is subpar.
Your CRM systems don't support the service pricing business rules for the different manufacturers.
Manufacturers threaten to take renewals direct.
You don't have the resources to follow-up on all renewals and your account managers don't attach enough service at point-of-sale.
Margin is left on the table.

Encover ChESS Multi-Vendor, built on the proven ChESS solution, provides a new way to address those challenges:

Pre-loaded Product and Pricing info—ChESS MV comes with continuously updated product, contract and pricing information for all major IT vendors. We match your rich customer contact info with the manufacturers' renewal data in a solution you own and control.
Automated Quoting—ChESS MV automatically identifies what comes up for expiration, highlights uncovered equipment and builds valid quotes for assets and services across your vendors, allowing you to co-terminate contracts across vendors and simplify life for your account managers and the customer.
Customer relation ownership—Your account managers decide how to handle sales to their end-customers, with or without support from Encover telesales professionals.
Co-branded e-commerce capabilities—Optimized for service sales and fully integrated with your existing infrastructure.

NEXT STEPS
Contact Us to learn about our ChESS MV solution