Our Marketing and Sales professionals, processes tested and tuned with industry leading high-tech companies and a proven technology platform connect seamlessly to deliver a solution designed to maximize your service revenues in collaboration with your channel.

Experienced people. Our telesales professionals are college-educated and have extensive channel and high-tech sales experience. Our selective recruiting processes and rigorous training program, combined with an attractive work environment, results in some of the lowest attrition rates in the industry, despite stringent "up or out" management policies. Each sales rep has over 100 hours of training in your products and service offerings, service sales skills, up-selling and cross-selling, as well as the oft-overlooked skill of good customer service.

Field-proven processes. Encover's process expertise was developed over the last six years working with dozens of high-tech manufacturers and is battle-tested daily by 5,000+ channel partners globally. Our focus on continuous improvement helps ensure that we continue to learn, and we extend this knowledge to your business to help you maximize revenues from service contracts.

State-of-the-art technology platform. Service contract management is a complex business process, and all too often companies are forced to deal with these complexities by hiring contract administrators instead of sales people. Encover focuses on eliminating administrative functions with an easy-to-use system, so sales people can handle all aspects of quoting with a few clicks of the mouse, enabling them to focus their time and energy on selling. Encover's hosted application provides manufacturers, distributors, channel partners and end-customers with a single, collaborative platform for managing all aspects of service contract management, from asset management through quoting to e-commerce contract acquisition when appropriate. With our software-as-a-service foundation, we can be up and running in a matter of weeks.

To learn more about Encover's 7 step process click here.

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